Have you tried running [[Crashlytics sharedInstance] crash] on a device and seeing if that gets reported? There are a few reasons why Crashlytics might not work including other crash reporters etc.
Xcode debugger does NOT allow Crashlytics to process crash reports. Yeah, that seem weird even to me when I read that first time but it is a fact (Source). That's is the reason we never see crash report When:
- running app in Simulator
- running app on iDevice by directly build and run from Xcode with debugger on.
To make sure a crash is reported during your testing (copied from Crashlytics support site):
1. Launch simulator
2. Press stop
3. Launch your app and force a crash
4. Relaunch the app from simulator
5. See the crash report in the web dashboard.
If you don't upload the dSYM file, Crashlytics will not show your crash even though the report successfully uploaded.
You could run into this problem, if you have set up your build-script to only run on your CI server. Then if you have copied your app to your phone via xcode and you run it without being attached to the debugger, the report will be uploaded but ignored, because of the missing dSYM file.
The primary reason any crash reporter won't work on iOS is due to interference from different crash reporters. However, with Crashlytics specifically there could be something specific to them causing the crash report not getting reported.
Xcode debugger does NOT allow Any Crash Reporter to process crash reports. This is because XCode overrides any hooks into the crash handling call backs. This only happens when:
running app in Simulator (with debugger on)
running app on iDevice by directly build and run from Xcode with debugger on.
We recently ran into this issue and I found that somewhere along the way the build script was removed. Adding it back in with the following fixed the issue for us: ./Crashlytics.framework/run <your_api_key> <build_secret>
Note : When using Cocoapods you will want to us the following instead of the above (source):
./Pods/CrashlyticsFramework/Crashlytics.framework/run
Adding a build script:
To add a Run Script Build Phase in Xcode 6, select your application target in your project, then select "Build Phases".
Click the small "plus" icon and select "New Run Script Build Phase".
You should now see a Run Script section in the middle of your Build Phase options, as shown above.
Inside the body of the Run Script Build Phase, paste in the script.`
You won’t get any crash reports if Xcode intercepts the crash event!
To make all the examples below work, you have to build and run the
application, then click the stop button on Xcode. This way you will
have the latest version installed on the the device. Once that is
done, you can launch the app on the device itself, and then crash it
all you want! All the crashes on your iOS device will be caught and
sent to the server component of the service that you have integrated
into the app. Crash reports are usually sent to the server the next
time you start the app, so the steps to follow to generate a crash
report on the server are as follows: Build and run on Xcode. Press the
stop button. Run the app on your iOS device. Make the app crash. Run
the app again.
I ran into a similar problem when trying the test crash code.
Crashlytics.sharedInstance().crash()
I was running my app from a device, without Xcode, and the crash wouldn't show up on Crashlytics Dashboard. What worked for me was the following tip from Crashlytics website:
Make sure to launch the app after crashing it, so that the crash can
be uploaded
I commented out the above crash() call, and re-ran the app. Then the crash showed up in the Dashboard.
I found solution using following steps
1. Go to Edit Scheme
2. Run -> Info
3. Change Build Configuration to release.
Now run the app crash it. You will receive mail.